This week, The New Stack Context podcast comes to you live from Portland, where we recorded key takeaways from the Raygun Tech Leaders Lunch, a discussion about monitoring, metrics, and how IT systems can help with customer satisfaction. In this lunchtime panel discussion, we heard how software teams at Chef, Nike, Microsoft, and The Standard prioritize user experience and performance in their product development workflow, by closing the feedback loop and monitoring what matters.
Scott Hanselman, a partner program manager at Microsoft, served as host. The panelists were:
Brian Brewer, specialist in product quality management, test engineering, and DevOps at Nike
Niamh Cahill, solutions architect manager at Chef Software
Jon Edwards, IT director, infrastructure and operations at The Standard
Dave Harrison, senior application development manager at Microsoft
Kathy Lee, software engineer at Microsoft.